SHIPPING & DELIVERY
Once your order is placed we will process it in 1/2 working days.
We ship from Italy, worldwide, with DHL in 3/5 working days.
RETURNS & EXCHANGE
If you don't love it, don’t worry!
Follow these steps:
-You can always return or exchange the item in a period of 14days.
FOR FREE RETURN/EXCHANGE:
-You have a 48 hours period from the parcel arrival to notice the intention to return or exchange the item.
-Download the form at this LINK and fill it up. Send it back to returns@labreahinst.com
-Once your request for return is approved, you’ll receive an e-mail confirmation.
-After the e-mail confirmation, you can send back the item/s to the address:
LABREAHINST. C/da Salvano 17/C, 63900 Fermo (FM) Italy
PLEASE MAKE SURE TO WRITE DOWN YOUR ORDER NUMBER.
-Once we ensure the item/s to be in its original condition, not damaged, with all original tags attached, not washed, in original packaging, we’ll send you an e-mail confirmation, proceeding with the refund.
-Refunds will be credited to the same card or payment type used to make the original online purchase.
WE ARE NOT ABLE TO GUARANTEE FREE RETURN/EXCHANGE TO ALL THE ITEMS WITHOUT 48 HOURS NOTICE.
In that case, you still have a period of 14 days to return or exchange the item with shipping cost on your charge.